Privacy Policy

1. Introduction

Welcome to Aina Tours & Travels. We respect your privacy and are committed to protecting the personal information you share with us through our website (ainatours.in) or during your Hajj & Umrah travel arrangements.

2. Information We Collect

• Personal Information: Full name, contact number, email, address, and passport details.
• Booking Details: Package selections, dates, and preferences.
• Payment Information: We process payments securely via third-party gateways.
• Website Usage Data: Browser type, device info, IP address (for analytics).

3. How We Use Your Information

We use your information to:

• Book and manage your Hajj or Umrah packages.
• Provide customer service and travel assistance.
• Send updates or offers (with your consent).
• Comply with Saudi Hajj/Umrah regulations and travel requirements.

4. Data Protection

We use advanced security measures to protect your data. However, while we take all reasonable steps, we cannot guarantee absolute security of data transmitted online.

5. Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.

6. Data Sharing

We do not sell or rent personal data. Information is only shared with airlines, hotels, visa processors, and partner agents strictly to fulfill your travel bookings.

7. Your Rights

You have the right to:

• Access and request correction of your data.
• Withdraw consent for marketing communications.
• Request deletion of your personal data (where legally allowed).

8. Retention & Deletion

We retain your information as long as needed for legal, travel, and service obligations. Once expired, it is securely deleted.

9. Contact Us

For any privacy-related queries or data requests, please contact:

• Aina Tours & Travels
• Email: ainatoursandtravels@gmail.com
• Phone: (+91) 98206 32260
• Address: Plot No. 3, Line No. T, Shop No. 5, Road No. 8, Baiganwadi, Govandi, Mumbai - 400043.

10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.